Welcome To The Rockstar Recipes Support Center:
We're here to help, so if you have any questions about the course or need help downloading the course let us know! Below are answers to commonly asked questions about the course or problems some users have when downloading the course.

Don't worry! If you continue having trouble we’re just an email away. There's often an easy answer so ask away! Click the NO button and submit your question.

We'll try to get back to as quick as we can so that you can spend your time playing your instrument rather than with your computer. First time question askers will be required to validate their email address just the ONCE using the link in the automated email they receive.


The Product
» I have a keyboard will the Rocket Piano Course suit me?
» Download to more than one computer?
» Do I need any prior musical knowledge? Is this for me?
» My son is 8 years old. Will this course work for him?
» Course download size
 

Purchasing
» What are my payment options?
 

Returns Policy
» Has my refund has been processed?
 

Download and Installation
» I'm getting an error when I try to open a file.
» Bonus software problems?
» I'm having trouble downloading the course, how can I do this?
» Downloading Jamtracks/Video
» I can't open the eBooks
» Where are the Audio and Video files? Rocket Piano sound
» Computer freezes while Downloading
» Safari - mp4 downloading as text.
» Bonus software compatibilty - Mac
 

Web Access
» How do I enable my cookies?
» Why can't I view the pages on the website?
» How do I update my Rocket Piano members account?
» How do I access my Singorama course?
 

Technical Support
 

Newsletter
» Updating your newsletter email address
» Not receiving any newsletters anymore?
» How can I unsubscribe from the newsletters?
 

Testimonials
» Having problems sending us your testimonial?
 

If your question isn't answered here, click here

Submit a Ticket

This form will submit a support ticket to our techincal support agents. You will receive an email within a few minutes providing an URL where you can track progress of your enquiry. Please fill out the fields below and provide a detailed description of the problems you are experiencing. Remeber the more information we get, the faster we'll be able to help you!

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