Welcome To The Rockstar Recipes Support Center:
This section is designed to answer most of the common problems that customers may encounter using the Jamorama and related products website and course. Simply select from the categories below. If the this section doesn't answer your question, please use the form at the bottom of the page to submit a ticket to our techincal support agents. Our support team will endevour to reply to your enquiry within 24hours, but please allow up to 72 hours for a reply.

The Product

Purchasing

Download and Installation

» I'm getting an error when I try to open a file.

» I'm having problems with the bonus software

» I'm having trouble downloading the course, how can I do this?

» Downloading Jamtracks/Video

» What happens if my computer freezes while I'm downloading?

» I am having problems reading the Books I can't open them?

» Where are the Audio and Video files? Rocket Piano sound

» Safari - mp4 downloading as text.

» Bonus software compatibilty - Mac

Web Access

» How do I enable my cookies?

» Why can't I view the pages on the website?

» How do I update my Rocket Piano members account?

» How do I access my Singorama course?

Returns Policy

» How can I check if my refund has been processed?

Newsletter

» How can I change my email address so I will still receive the newsletters?

» I'm not receiving any newsletters anymore, what's happened?

» How can I unsubscribe from the newsletters?

Other

Jamorama v2.03 Issues

Jamorama v2.01 issues

Testimonials

» Having problems sending us your testimonial?

If your question isn't answered here, click here

Submit a Ticket

This form will submit a support ticket to our techincal support agents. You will receive an email within a few minutes providing an URL where you can track progress of your enquiry. Please fill out the fields below and provide a detailed description of the problems you are experiencing. Remeber the more information we get, the faster we'll be able to help you!

Feilds marked with a * are required.