Welcome To The Rockstar Recipes Support Center:
We're here to help, so if you have any questions about the course or need help downloading the course let us know! Below are answers to commonly asked questions about the course or problems some users have when downloading the course.

Don't worry! If you continue having trouble we’re just an email away. There's often an easy answer so ask away! Click the NO button and submit your question.

We'll try to get back to as quick as we can so that you can spend your time playing your instrument rather than with your computer. First time question askers will be required to validate their email address just the ONCE using the link in the automated email they receive.


The Product
» I have a keyboard will the Rocket Piano Course suit me?
» Download to more than one computer?
» Common Course Questions
» Course download size
 

Purchasing
» What are my payment options?
» Hard Copy Queries
 

Returns Policy
» Has my refund been processed?
 

Download and Installation
» I'm getting an error when I try to open a file.
» Bonus software problems?
» I'm having trouble downloading the course, how can I do this?
» Downloading Jamtracks/Video
» I can't open the eBooks
» The Metronome help page
» Where are the Audio and Video files? Rocket Piano sound
» Computer freezes while Downloading
» Safari - mp4 downloading as text.
» Bonus software compatibilty - Mac
 

Web Access
» How do I enable my cookies?
» Why can't I view the pages on the website?
» How do I access my Singorama course?
 

Technical Support
 

Newsletter
» Updating your newsletter email address
» Not receiving any newsletters anymore?
» How can I unsubscribe from the newsletters?
 

Testimonials
» Would you like to send us a testimonial?
 

If your question isn't answered here, click here

Submit a Ticket

This form submits a support ticket to our techincal support team. You will receive an email within a few minutes providing a link to a page where you can track the progress of your enquiry. Please fill out the fields below and provide a detailed description of the problems you are experiencing. Remember the more information we get, the better we'll be able to help you! Thank you for your patience.

Feilds marked with a * are required.
*First Name:
Last Name:
*Email Address:
*Confirm Email Address:
Operating System:
Receipt Number:
(Members Only)
Date of Purchase:
(Members Only)
select
*Questions / Comments:
Please enter the 2 words below
(This is to help eliminate spam):
 
* denotes required field