Welcome To The Rockstar Recipes Support Center:
We're here to help, so if you have any questions about the course or need help downloading the course let us know! Below are answers to commonly asked questions about the course or problems some users have when downloading the course.

Don't worry! If you continue having trouble we’re just an email away. There's often an easy answer so ask away! Click the NO button and submit your question.

We'll try to get back to as quick as we can so that you can spend your time playing your instrument rather than with your computer. First time question askers will be required to validate their email address just the ONCE using the link in the automated email they receive.

The Product

Purchasing

» How much does it cost, and how do I get it?

» What are my payment options?

» DVD Format - NTSC or PAL?

Returns Policy

» Has my refund has been processed?

» How do I get a refund?

Download and Installation

» I'm getting an error when I try to open a file.

» Bonus software problems?

» Downloading Jamtracks/Video

» I can't open the eBooks

» File Sizes?

» Where is my Bonus Software?

» The metronome help page

» Computer freezes while Downloading

Web Access

» How do I enable my cookies?

» Why can't I view the pages on the website?

» I have forgotten my password for the members area!

» How do I change my password?

» How do I update my Jamorama members account?

» How do I access my Singorama course?

» Acoustic eXtension access!

Technical Support

» System requirements for Jamorama Version 2.03?

» I have lost my registration key

» How do I download Jamorama v2.03 on a Mac?

» Jamorama v2.03 -Account error message

» Problems downloading Lessons

» Loading screen freezes

Newsletter

» Updating your newsletter email address

» Not receiving any newsletters anymore?

» How can I unsubscribe from the newsletters?

Testimonials

» Having problems sending us your testimonial?

If your question isn't answered here, click here

Submit a Ticket

This form will submit a support ticket to our techincal support agents. You will receive an email within a few minutes providing an URL where you can track progress of your enquiry. Please fill out the fields below and provide a detailed description of the problems you are experiencing. Remeber the more information we get, the faster we'll be able to help you!

Feilds marked with a * are required.