Help > I can't open the eBooks

I can't open the eBooks

Problem: You are being told that the eBook can not be opened because it doesn't know the correct program. This could be due to NOT having an updated version of Adobe Reader. Please update your version of Adobe (free update) from the link below:


Adobe reader: http://www.adobe.com/products/acrobat/readstep2.html.


This software will open your files. OR, it could be that the files have been encrypted and are NOT meant to be viewed with Adobe Reader - as is the case for our Jamorama Maestro software.



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