Help > Why can't I view the pages on the website?

Why can't I view the pages on the website?

Sometimes web pages are not able to be shown due to server down time. If this has happened you could try 1 of the following:


  • You could take a break and try again later.



  • You could clear your cookies and internet files (or cache).


    • If you are browsing through Internet Explorer you need to go: Tools>Internet Options>General>Then click on the Delete cookies and Delete files in the Temporary files section.

    • If you are browsing through Firefox you need to go: Tools>Options>Cookies - and then click on the "Clear cookies now" button. Then you need to click on the Cache tab and click on the "Clear cache now" button.



    • When you log back into the member's area remember to hit refresh as soon as the page loads up to ensure you are getting the most upto date page.




  • Some Internet Service Providers (ISPs) have strict guidelines for internet surfing, for your protection, and can limit your access to some sites that require a cookie to be saved to your computer. For this reason, you may need to check your settings and ensure that our site www.jamorama.com is on your safe list and that cookies CAN be saved to your computer.

  • We may be experiencing a problem with our site in which case we will probably know about it and be working on getting it back up and running as soon as we are able. If this is the case, please be patient with us.


If you are still unable to view a page after trying the above steps, please contact us by filling out the form below. Please supply us with as much information as you can.

Did you find this article helpful?

Your feed back helps us make our help center better!
NO YES

Submit a Ticket

This form will submit a support ticket to our techincal support agents. You will receive an email within a few minutes providing an URL where you can track progress of your enquiry. Please fill out the fields below and provide a detailed description of the problems you are experiencing. Remeber the more information we get, the faster we'll be able to help you!

Feilds marked with a * are required.
*First Name:
Last Name:
*Email Address:
*Confirm Email Address:
Operating System:
Receipt Number:
(Members Only)
Date of Purchase:
(Members Only)		 select
*Questions / Comments:
Please enter the 2 words below
(This is to help eliminate spam):
 
* denotes required field